There are two different processes for licensing your software, depending upon which version you have. Go to Steinberg's 'Product Activation' website (see Resources). If you downloaded Cubase from Steinberg's online shop, the activation code can be found in the confirmation email you received when you purchased. If you bought your copy of Cubase in a box, the activation code will be printed on the 'Essential Product License Information' sheet inside the product’s box. Activation Code unknown/unrecognized, license download fails. The USB-eLicenser is a small USB key (dongle, formerly Steinberg Key) on. Windows Vista, Windows 7, Windows 8, Windows 10, Windows 11Ĭ:\ProgramData\eLicenser\Logs\POS_Used_eLicenser_Serialnumbers.logĬ:\Documents and Settings\All Users\Application Data\eLicenser\Logs\POS_Used_eLicenser_ w sprawie nexusa - gg: 41787779.Library/Logs/eLicenser/POS_Used_eLicenser_Serialnumbers.log If applicable, the log file can be found here: The USB-eLicenser number also might have been captured in a log file from which our support team can retrieve the ID.Select 'Create Support File.' from the 'Support' menu.Install the latest eLicenser Control Center.Send us an eLicenser Control Center support file:.Send us an activation code with which you've downloaded a license onto the USB-eLicenser to register with your MySteinberg account.If you don't know the serial number of a defective/lost/stolen USB-eLicenser that you haven't registered yet, you have the following options: Registering requires the USB-eLicenser serial number. Steinberg Zero Downtime, our license replacement service, only covers USB-eLicensers that are registered with a MySteinberg account. The numbers can be used to register all licensed programs with a MySteinberg account.Possibly, an installed Soft-eLicenser (a virtual license container on the hard disk) with a 20-digit number will be displayed as well, too. All detected USB-eLicensers with a 12 or 13-digit number will be shown.This is the license management tool that is being installed along with any Steinberg software. Open the eLicenser Control Center (Mac: Applications, Windows: Programs).Attach the USB-eLicenser to your computer.Here is how to retrieve the serial number (ID) of a USB-eLicenser. The following information is not relevant for you.
If your software uses Steinberg Licensing introduced in January 2022,
This article refers to eLicenser-based license management.
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